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Privacy Policy for your India account

Your account, wallet and lobby activity create data we must handle carefully, from login checks to UPI, Paytm and PhonePe transaction records linked to your profile.

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gogobet Privacy Policy for your India account
CONTACT ROUTES

Privacy contact paths for India

When your privacy request needs human help, use the contact path that matches the issue. Include your registered mobile number or email, but do not send card details or screenshots showing full payment credentials. We may ask for an account check before changing data, because privacy requests must come from you or a person you authorise. That step protects wallet records, chat history and identity documents from unauthorised changes.

Team online

Privacy inbox

Email us when you want access to your data, a correction, or a deletion request. Add the account email and a short reason so our privacy team can trace the right record without extra back-and-forth.

Live chat privacy queue

Use chat for quick privacy queries while you are signed in. Our agent can explain what data sits on your account, then move sensitive requests to email when documents or written consent are needed.

Wallet record check

For UPI, Paytm, PhonePe or Google Pay mismatches, share the transaction reference and time. We use that data only to locate the payment event and reply through your account contact path.

ACCOUNT CONTROLS

Your data controls inside gogobet

Privacy on our platform is handled through account controls, limited access by staff, payment reconciliation logs and documented retention periods.

Data we collect

We ask for details such as name, mobile number, email, birth date where required, login credentials and payment references. Each data point supports account access, wallet matching, verification, support or records required under applicable rules.

Cookie choices

Cookies remember language, session status, device checks and privacy choices. You can adjust browser settings, but blocking every cookie may log you out more often or make wallet and support pages load with extra checks.

Account access

We use passwords, one-time codes where available, device signals and activity checks to reduce unauthorised access. If you suspect a login issue, contact us quickly so we can check sessions and secure the profile.

Payment data

UPI, Paytm, PhonePe and Google Pay records are used for reconciliation, withdrawal checks and dispute replies. We store transaction identifiers, timing and status, not full wallet passwords or private app passcodes.

Retention period

Retention depends on the data type and why it was collected. Chat transcripts may be shorter, while verification and transaction records can remain longer for disputes, fraud checks and duties under applicable law.

Change requests

You can ask us to correct inaccurate data, export a copy, or delete details that are no longer needed. We verify the request first, then explain what we changed or why a record must remain.

Privacy Policy questions for India

These answers focus only on Privacy Policy rights and data handling. If your question relates to game rules, odds or promotions, contact support through the normal account menu; privacy staff will redirect it only when needed. For privacy requests, tell us the exact record you mean and the account contact detail you used when joining. Clear details help us respond without asking for documents that are not required.

We collect account details such as name, mobile number, email, login data, device signals and payment references. We use them to create your profile, protect access, match wallet activity and answer requests linked to your account.

UPI, Paytm, PhonePe and Google Pay references help us confirm whether a transfer reached your wallet or returned. We keep transaction IDs, time stamps and status so support can resolve mismatches and withdrawal checks.

Yes. Email our privacy contact from your registered address and state that you want a copy of your account data. We may verify you first, then send the available records through a safe contact path.

You can ask us to correct inaccurate details or delete data that is no longer needed. Some records may remain when required for security, dispute handling, payment checks or legal duties that apply to us.

Cookies help keep you signed in, remember choices and flag unusual access from a new device. You can manage cookies in your browser, but some account, wallet and support functions may need them to work.

Only teams with a work need can access relevant data, such as support, payments, security or verification. Access is limited by role, and sensitive actions may leave logs for audit and incident checks.

Eligibility for casino or sports features depends on local law and is available where local law permits. Your privacy requests still follow this policy, and we will explain any legal reason that affects a request.

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